Sadar Bazar , Narmadapuram , Hoshangabad ,461001(M.P.)
Committed to Security, Dedicated to You!
At Dr. Pandey's Organic Grains, we strive to provide the highest quality organic products. If you are not completely satisfied with your purchase, we offer a fair and transparent refund policy to ensure customer satisfaction.
The product received is damaged or defective.
The wrong product was delivered.
The product is expired or not as described.
The refund request is made within 7 days of delivery.
Unused and in its original packaging.
Not opened, tampered with, or consumed.
We do not offer refunds in the following cases:
If the product has been opened, used, or altered.
If the product is perishable or has a short shelf life.
If the refund request is made after 7 days of delivery.
If the product was purchased on special discounts or promotions (unless it is damaged or defective).
To request a refund, please follow these steps:
Contact Us at [Your Email] or [Your Phone Number] within 7 days of receiving the product.
Provide your order details, reason for refund, and photos of the product (if applicable).
Once your request is reviewed, we will approve or reject the refund request.
If approved, refunds will be processed within 7-10 business days to your original payment method.
Instead of a refund, you may opt for:
A replacement of the same product (subject to availability).
An exchange for another product of equal value.
If you haven’t received your refund within 10 business days, please:
Check your bank account or payment method.
Contact your bank or payment provider, as processing times may vary.
If the issue persists, reach out to us at [Your Email] for further assistance.
Orders can be canceled before shipment for a full refund.
If the order has already been shipped, cancellation is not possible.
If you have any questions regarding our refund policy, feel free to contact us:
📧 Email: info@apoorveximports.com
📍 Address: Sadar Bazar , Narmadapuram , Hoshangabad ,461001(M.P.)
📞 Phone: +91-9425310601
